Privacy Policy
Protection of Your Information
Protecting your private information is our priority. To accomplish this goal, we implement a number of safeguards, including compliance with the PCI-DSS guidelines, regular penetration testing, and use of the SSL protocol.
Collection of Your Information
When you create an account or place an order on the Ckgscoop Site, we collect personally identifiable information, like your name, physical address, email address, phone number, and credit card information. This information is used to complete your purchase and otherwise serve you. When you visit the Ckgscoop Site, we may also collect non-personally identifiable information, like your IP address, browser type, device type, access times, and referring website addresses. This information helps us improve the design of the Ckgscoop Site and enhances your shopping experience. You can edit your personally identifiable information in your account at any time by logging in and making your desired changes. We do not track your online browsing behavior when you visit other websites; accordingly, we do not respond to “Do Not Track” requests. Additionally, aside from the parties mentioned below, no third party is able to collect your personally identifiable information as a result of your use of the Ckgscoop Site.
Use of Your Information
We collect your personally identifiable information to operate the Ckgscoop Site and to deliver the services you have requested. We do not sell or give away your personally identifiable information to any third party marketing or advertising firms. The only people we share your personally identifiable information with are trusted partners who are critical parts of our business, like our credit card processor, our fulfillment company, our carriers, our email service provider, and some back-office workers. We will only disclose your personal information without notice under the following circumstances: (a) we are legally required to do so; or (b) we feel it’s necessary to protect and defend our rights or property or that of others.
Google Analytics
We use Google Analytics and Google Analytics Advertising Features (“GA”) to collect details about your use of the Ckgscoop Site. By using the Ckgscoop Site, you agree to our use of GA data, and further agree to GA’s terms and conditions, outlined here: http://www.google.com/policies/privacy/partners. GA uses first-party and third-party cookies to identify a visitor to the site, to analyze how visitors use the site, and to learn about visitors' shopping preferences. GA also collects data about visitors’ interests and demographics. Personally identifiable information is NOT collected. Instead, the data collected is general, anonymized data. You can opt out by adjusting your Google Ad Preferences, by installing the Google Analytics opt-out on your browser, or by using the opt-out procedure provided by the Network Advertising Initiative.
Changes to this Statement
We will occasionally update this Privacy Policy to reflect company and customer feedback. Please periodically review this page to be informed of how Ckgscoop.com is protecting your information.
Contact Information
We welcome your questions or comments regarding this Privacy Policy. You can contact us at: (773) 996-1151 or ckg.scoop@gmail.com.
What is Covered:
Mukundastore corp. (“CKG") warrants your product against defects in materials and workmanship when purchased directly from CKG or a CKG authorized reseller.This warranty is extended only to the original end-user purchaser or giftee and shall not be extended to any other person or transferee.
The warranty is valid from the date of retail purchase for as long as the original end-user purchaser or giftee owns the product (the “Warranty Period 3 Years”).
What is NOT Covered:
This warranty does not cover defects or damage arising from improper use or maintenance, normal wear and tear, sharpening, accident, environmental factors, improper storage, or external causes. Unauthorized repair, modification or customization of your product voids this warranty. This warranty does not cover any parts, accessories, or consumables, including spare blades and replaceable attachments. This warranty does not cover products purchased from unauthorized resellers.
What CKG will do:
In the case of a covered warranty defect, CKG will, at its option: (A) repair the product using new or refurbished parts; (B) replace the product with an equivalent new or refurbished product; or (C) provide a partial or full refund of the original purchase price to you in exchange for return of the product.
How to Submit a Claim:
For warranty service on covered defects during the warranty period, please send letter to this Email:info@ckgscoop.com
Letter must include:
- Order ID (or invoice )
- Description of the defect
- Photo proof the defect
- Your Full Name and Address